Terms of sale and licence

Last updated 1 October 2026

These terms apply when you buy or use a GoldenStraddler licence from goldenstraddler.com. Please read them together with the refund policy, the privacy policy and the risk disclosure.

1. Who sells it

GoldenStraddler is sold by Daniel Zammit, Marsaskala, Malta (VAT number -, registration -). In these terms "we" and "us" means the seller and "you" means the buyer. You can reach us through the help form in your account, the question form on the home page, or at support@goldenstraddler.com.

2. What you're buying

You buy a licence to use the GoldenStraddler Expert Advisor ("the EA"), software for MetaTrader 5, together with access to your online account page and dashboard. You don't buy the software itself, and you don't buy any trading signal, advice or managed service.

GoldenStraddler is a tool. It runs inside your own MetaTrader 5 terminal, on your own trading account, with the settings you choose. Every trade it places is placed on your instruction, by software you chose to run. We never have access to your trading account, your password or your money.

3. Plans and prices

• Lifetime is a single payment (€1,499 at the list price). The licence has no expiry date and stays valid for as long as GoldenStraddler is offered.
• Monthly (€279 a month at the list price) covers one month at a time. Paid by card or wallet, it renews automatically each month until you cancel. Paid by bank transfer or crypto, you pay each month yourself from your account page.

Prices are in euro. A discount code changes the price only as shown at checkout. The price you pay is the one shown on the checkout summary before you pay.

4. Payment and delivery

Card and wallet payments are processed by Stripe and crypto payments by NOWPayments. We don't see or store your card details. Bank transfers go to our business account and are matched by the order number in the reference.

The licence is digital content. It's delivered as soon as your payment is confirmed: your licence key appears on screen, in your account and in an email. At checkout you ask us to deliver it straight away and confirm that you lose the statutory 14-day right of withdrawal for digital content once it's delivered. Our 7-day money-back guarantee applies on top of that.

5. The licence rules

• One licence runs on one MetaTrader 5 account at a time. It locks to the first account it runs on.
• You can move it to a different account from your account page once every 30 days. The previous account stops placing new orders.
• Your licence key is personal. Don't share it, publish it, resell it or let anyone else use it.
• Don't copy, decompile, modify or reverse-engineer the EA, and don't try to get around the licence check.
• The EA contacts our server to check the licence and, if you leave dashboard sync on, to show your account on your dashboard. A good check is trusted for 48 hours.

If a licence is shared or abused, we may switch it off. We'll tell you why by email.

6. Monthly plans: renewal, cancellation and the end of a period

You can cancel a card subscription at any time from your account page. It stops renewing and stays active until the end of the period you've paid for. When a monthly licence isn't renewed, it keeps working for three extra days. After that, the EA stops placing new orders and removes its pending orders. A trade that's already open keeps its stop loss and trailing stop until they close it.

7. Refunds, disputes and chargebacks

Refunds work as described in the refund policy. If something's wrong, please ask us first. If you open a dispute or chargeback with your bank instead, we pause the licence while the dispute is open. If the dispute is decided in your favour, the licence is switched off for good.

8. No advice and no guarantee of results

Nothing on this website, in the EA, in the guide or in our replies is investment, financial, tax or legal advice. We don't know your circumstances and we don't recommend any trade. Trading results depend on your broker, your account, your settings, market conditions and luck. We don't promise any profit, and you can lose money, including more than you expect. Read the risk disclosure before you use the EA on a live account.

9. Availability and updates

We work to keep the licence server, the news feed and the dashboards running, but we can't promise they'll never be interrupted. The EA depends on things outside our control: your computer or VPS, your internet connection, your broker's servers and the third-party economic calendar. We may release updated versions of the EA. Updates are included in your plan for as long as it's active.

10. Liability

We're responsible for providing the licence as described. We're not liable for trading losses, lost profits, slippage, missed trades or other results of trading decisions or of the software running as configured. Our total liability to you for anything related to GoldenStraddler is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or takes away your rights as a consumer under the law of the country where you live.

11. Changes

We may update these terms. The version that applies to your purchase is the one shown when you paid. For monthly plans, we'll email you at least 14 days before a change that affects you, and you can cancel before it takes effect.

12. Law and complaints

These terms are governed by the law of Malta. If you're a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in your local courts. Please contact us first so we can try to fix the problem.